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Privacy Policy

Last Updated: 06/09/2026

Welcome to the Haitian Media Streaming Network ("HMSN", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at hmsnmedia.com, use our mobile applications, or access our live TV and radio streaming services (collectively, the "Service").

Please read this privacy notice carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register for the Service, express an interest in obtaining information about us, or otherwise contact us.

  • Account Information: When you create an account, we collect your name, email address, and login credentials (passwords).
  • Payment Information: If you purchase a premium subscription, your payment data (e.g., credit card number) is collected and processed directly by our third-party payment processors (such as Stripe, MonCash, Apple In-App Purchases, or Google Play Billing). HMSN does not store your full credit card number on our servers.
  • Usage and Device Data: When you access our streams, we automatically collect information about your device and network. This includes your IP address, browser type, operating system, device model, and viewing habits (such as which TV or radio stations you listen to and for how long).

2. How We Use Your Information

We use the personal information collected via our Service for a variety of business purposes, including:

  • To Facilitate Account Creation and Logon: To manage your account and keep it in working order.
  • To Fulfill and Manage Subscriptions: To process your payments, prevent fraudulent transactions, and deliver the correct tier of streaming quality.
  • For Geo-Routing and Content Licensing: We use your IP address to determine your general geographic location (e.g., country or region) to ensure we comply with regional content licensing restrictions and to deliver localized services.
  • To Deliver Targeted Advertising: If accessing ad-supported tiers, we may use your viewing data and geographic location to serve relevant advertisements via our third-party ad partners (such as Google Ad Manager).
  • To Improve Our Platform: To monitor server load, optimize our Content Delivery Network (CDN) routing, and understand which stations are most popular to improve our media offerings.

3. How We Share Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share data with:

  • Service Providers: Third-party vendors that perform services for us or on our behalf, cloud hosting providers, and Content Delivery Networks.
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Legal Obligations: If we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to access or store information. You can set your browser to remove or reject cookies; however, doing so may affect your ability to log in and use our streaming services.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Your Privacy Rights

Depending on your geographic location (such as the EU for GDPR or California for CCPA), you may have certain rights regarding your personal information, including the right to:

  • Request access to and obtain a copy of your personal information.
  • Request rectification (correction) or erasure (deletion) of your data.
  • Restrict or object to the processing of your personal information.

To make a request regarding your data, please email us at the address provided below. We will consider and act upon any request in accordance with applicable data protection laws.

7. Children's Privacy

We do not knowingly solicit data from or market to children under 18 years of age. By using the Service, you represent that you are at least 18. If we learn that personal information from users less than 18 years of age has been collected without verifiable parental consent, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

8. Updates to This Policy

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible. If we make material changes, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

9. Contact Us

If you have questions or comments about this notice or how we handle your data, you may email us at:

  • Email: support@hmsnmedia.com
  • Mailing Address: Broadcast Solutions, LLC, 8910 Miramar Parkway, Miramar, FL 33023